Technology Hype

Research firm Gartner has identified 25 ‘must-know’ emerging technologies that have potential to deliver a high degree of competitive advantage over the next two to 10 years.

According to Gartner, emerging technologies offer transformational potential for businesses by driving competitive differentiation and efficiency.

The Hype Cycle for Emerging Technologies identifies key insights from more than 2,000 technologies and applied frameworks that Gartner profiles each year into a set of ‘must-know’ emerging technologies and trends.

“All technologies on this Hype Cycle are at an early stage, but some are nascent and great uncertainty exists about how they will evolve,” said Gary Olliffe, VP analyst at Gartner. “Such technologies present greater risks for deployment, but potentially greater benefits for early adopters who can assess and exploit them in line with their organisation’s ability to handle unproven technologies.

Source: Gartner (August 2022)
Three themes of emerging technology trends
1) Evolving and expanding immersive experiences

A collection of emerging technologies supports such experiences through dynamic virtual representations, environments and ecosystems of customers and people, as well as new modes of user engagement. With these technologies, individuals can control their own identities and data and experience virtual ecosystems that can be integrated with digital currencies. These technologies help reach customers in new ways to strengthen or open new revenue streams.

Technologies to watch – metaverse, non-fungible tokens (NFTs), super apps and Web3, decentralised identity, digital humans, digital twin of the customer and internal talent marketplaces.

2) Accelerated AI automation

AI adoption is expanding as an integral part of products, services and solutions. This is accelerating the creation of specialised AI models that can be applied to automate model development, training and deployment. AI automation refocuses the role of humans in AI development, resulting in more accurate predictions and decisions and faster time to expected benefits.

Technologies to watch – autonomic systems, causal AI, foundation models, generative design AI and machine learning code generation.

3) Optimised technologist delivery

A set of emerging technologies focuses on the product, service and solution builder communities, such as fusion teams, and the platforms they use. These technologies provide feedback and insight that optimise and accelerate product, service and solution delivery and increase sustainability of business operations.

Technologies to watch – augmented FinOps, cloud data ecosystems, cloud sustainability, computational storage, cybersecurity mesh architecture, data observability, dynamic risk governance, industry cloud platforms, minimum viable architecture, observability driven development, OpenTelemetry and platform engineering.

Melissa Davis, VP analyst at Gartner, comments: “Emerging technologies offer transformational potential for businesses, but CIOs and technology innovation leaders are challenged to scale digital capabilities while improving sustainability in the face of expanding resource constraints.

“It is essential that organisations cut through the noise surrounding emerging technologies to accelerate change by leveraging innovations that drive competitive differentiation and efficiency.”

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