AI Machine Learning Insurtech

Guidewire announces One Inc as its payments partner, with the insurance-specific payments network set to deliver digital experiences within its insurance lifecycle. 

This announcement confirms the expansion of an existing relationship between the two entities, which currently supports around 60 joint customers.

The partnership has produced an out-of-the-box solution that will enable insurers to provide payments for customers, adjusters, agents and vendors.

Guidewire’s InsuranceSuite and InsuranceNow customers will benefit from an integrated payments solution that seeks to improve implementation speed and customer satisfaction.

Ian Drysdale, CEO, One Inc

“Today’s insurance customers expect the enhanced digital speed, convenience, choice, and savings they experience in all other aspects of their life,” said Ian Drysdale, CEO of One Inc.

“As the insurance ecosystem becomes more complex and consumer-oriented, best-in-class partner solutions provide the agility insurers need to deliver innovation to policyholders,” he continues.

Drysdale goes on to explain that its partnership with Guidewire has enabled the network to jointly deliver “a modern digital experience.”

“Together, our expanded partnership will drive increased value that creates greater carrier competitiveness,” he concludes.

With over 230 insurer clients and processing $42billion in annual payments, One Inc claims to have the expertise, strength and longevity in the insurance payments industry that carriers require.

Its focus on insurance use cases and carrier payment challenges enables insurers to reduce costs, gain efficiencies and increase policyholder retention.

“One Inc offers one of the industry’s most robust portfolios of digital payments options and crucial expertise in managing insurance-specific payment flows,” added Zachary Gustafson, GM of claims and InsuranceNow at Guidewire; confirming the above.

“Its solutions for both premium and claim payments enable insurers to provide a unified, efficient and satisfying customer experience.

“We are pleased to enhance our partnership by offering an easily deployed, out-of-the-box One Inc integration for our InsuranceNow and InsuranceSuite cloud customers.”

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